Beside creating Premium WordPress Themes, TeslaThemes also offers a wide range of services that WordPress users might need.
Premium support is a service that we offer for free to all our customers who bought one of our themes or a subscription pack. Premium support includes the following:
• Extensive written documentation
• Theme installation tutorials
• Tesla Framework
• Fixing theme’s bugs and issues
(by one of our developers)
All issues and bugs which are not related to our themes (plugins, custom script, hosting, etc) are not included in the free support and can be fixed only by customization. If you did some changes in the theme’s code than we can offer you support only via customization.
Customization is any work done by us which includes:
• Add new theme features
• Change/remove a theme’s functionality
• Install wordpress/theme on your website