hero image

Author Bio

Home Forums WordPress Themes Epilog Author Bio

Forums WordPress Themes Epilog Author Bio

PLEASE NOTE A RECENT CHANGE:
The forum is read-only. Please submit any support request here.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts

  • jromero37
    Member
    TT Client
    #73178

    Hello,

    I have the Epilog theme on my local host. Everything appears to be working with the exception of the “Author bio image and social media icons below the image not showing.

    I have reviewed the documentation, and read the related posts. Nothing has helped in terms of posted solutions.

    Do you know why this happens?
    Can you provide some guidance how to correct the issue.

    • Joe

    Anonymous
    Inactive
    Inactive
    #73296

    Hi Joe,
    Please access Dashboard -> Users select the user you want to edit then make sure that you’ve added the Profile image and social links for it.
    Have a nice day


    jromero37
    Member
    TT Client
    #73318

    Michael,

    Thank you for your reply. I will give that a shot.


    jromero37
    Member
    TT Client
    #73339

    Thank you Michael,

    The socials now show but the image still doesn’t. It shows that it is uploaded into the media library, just doesn’t show on the page.

    Any other advice? My client has a gravatar image set as a profile image…. do you think that could be causing the issue?

    Joe


    Anonymous
    Inactive
    Inactive
    #73437

    Hello,

    Please send your WP (WP installation URL, WP username, WP password) and FTP (FTP host, FTP username, FTP password and optional: FTP port) credentials as a reply to the email you just got from us that contains this thread. This message will be kept private and only TeslaThemes support staff will see it. Once we get them, your issue will be resolved much quicker.
    Thanks for understanding.

    Regards.


    jromero37
    Member
    TT Client
    #73538

    Michael,

    No worries. I deleted the theme and moved on using a different one from another theme shop.
    This project is time sensitive so I opted to use something that seems to be working better.

    I was building on local host anyhow. I don’t usually build sites on a live server.

    Thanks again for trying.


    Anonymous
    Inactive
    Inactive
    #73572

    It should perfectly work because we are using both gravatar and profile image. You can see that the profile image has priority:
    https://drive.google.com/a/red-sky.pl/file/d/0B11RflJnvBkjNkRDSUFBTGNZQUE/view?usp=drivesdk
    https://drive.google.com/a/red-sky.pl/file/d/0B11RflJnvBkjdmV3Sk5BU0lIV2c/view?usp=drivesdk

Viewing 7 posts - 1 through 7 (of 7 total)

Author Bio

Home Forums WordPress Themes Epilog Author Bio

[i]
[i]
[i]
[i]