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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts

  • umar1999
    Member
    TT Client
    #52971

    Hello,

    I have installed the Riverside theme and also its demo contents. I activated the theme and all the plugins but there is nothing showing on the screen. When I deactivated the Visual Composer, the website appears but with the Visual Composer shortcodes. I think there is some conflict on the Visual Composer and the theme.

    Thank you


    Anonymous
    Inactive
    Inactive
    #52992

    Hi there,

    Can you please check WP credentials and resend them?

    Best Regards


    umar1999
    Member
    TT Client
    #53013

    wp credentials

    username : tesla1
    password : tesla4567


    Anonymous
    Inactive
    Inactive
    #53029

    Hi Aziz,

    Can you please try to upgrade your PHP version?

    Regards


    forbiddeen
    Member
    TT Client
    #53459

    Similar error… i already have the new php version.

    Fix the problem with visual composer.


    Anonymous
    Inactive
    Inactive
    #53480

    Hi forbiddeen,

    Do you have at least PHP 5.5 ?

    Regards


    Anonymous
    Inactive
    Inactive
    #53484

    Hi guys,

    Seems like there is a script incompatibility with older PHP versions (5.4 and lower).

    Our developers will check for a solution and would launch an update soon

    Best Regards


    Anonymous
    Inactive
    Inactive
    #53493

    Hi Aziz,

    Please send your WP (WP installation URL, WP username, WP password) and FTP (FTP host, FTP username, FTP password and optional: FTP port) credentials as a reply to the email you just got from us that contains this thread. This message will be kept private and only TeslaThemes support staff will see it. Once we get them, your issue will be resolved much quicker.
    Thanks for understanding.

    Regards.

Viewing 8 posts - 1 through 8 (of 8 total)

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