hero image

Boxed Menu – Having Issue Displaying Sub-pages

Home Forums WordPress Themes Narcos Boxed Menu – Having Issue Displaying Sub-pages

Forums WordPress Themes Narcos Boxed Menu – Having Issue Displaying Sub-pages

PLEASE NOTE A RECENT CHANGE:
The forum is read-only. Please submit any support request here.

This topic contains 3 replies, has 2 voices, and was last updated by  mihai 2 years, 9 months ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts

  • hourmedia
    Member
    TT Client
    #77739

    Hello!

    I’m hoping someone from your team can assist us with an issue we noticed today on a new site we are building. We are using the theme Narcos, and on our website we are utilizing the expanded menu for desktop and boxed menu for mobile. The boxed menu is not showing any of the sub-pages in the navigation when viewed as a mobile device.

    We are not new to the theme, as we are currently using it on another one of our sites where the box menu is working correctly. I doubled checked the settings and seems as though they are the same.

    I tried building a new menu as well with the same results.

    I’ve attached screenshots, showing the box and expanded menus. I’ve also attached screenshots of the settings. Any guidance as to how we can have the sub-pages show in the box/mobile menu is greatly appreciated!

    Thanks!


    mihai
    Member
    Member
    #77766

    Hi there,

    I can see that there are several JS errors in the browser’s console that may affect the mobile menu work.

    Please make sure that you have used the same link for the WordPress URL and for Site’s URL in the WordPress’ general settings.

    P.S. Unfortunately, it looks like your period of free support subscription has expired. Please buy a support subscription with us in order to benefit from our services further:
    https://teslathemes.com/amember/signup/1-year-premium-support

    Best Regards


    hourmedia
    Member
    TT Client
    #77774

    Hello,

    Thank you for looking into the issue for us. If we purchase the year premium support, would your team be able to assist us with fixing this issue??


    mihai
    Member
    Member
    #77802

    Hi there,

    Actually, I can see that now the responsive menu works fine.
    Could you please check this?

    Best Regards,
    Mihai

Viewing 4 posts - 1 through 4 (of 4 total)

Boxed Menu – Having Issue Displaying Sub-pages

Home Forums WordPress Themes Narcos Boxed Menu – Having Issue Displaying Sub-pages

[i]
[i]
[i]
[i]