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Forums WordPress Themes Hotelia html version in mobiles

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Viewing 15 posts - 1 through 15 (of 26 total)
  • Author
    Posts

  • estherruiz
    Member
    TT Client
    #76369

    Hi,
    I have several problems with my theme Hotelia, but the first and most important one is that my web shows allcodes in mobile version.
    On mobiles instead of displaying the web version, shows the html version and all page codes.
    How can I fix this?
    I attach a screenshot of mobile

    Thanks in advance


    estherruiz
    Member
    TT Client
    #76384

    Another problem that I have with my theme is relative to contact forms.
    When I receive an e-mail from the contact forms of the site, from this page https://alisne.es/como-llegar/ or from this another one https://alisne.es/contacto/ in which I have used the contact form of the theme, I receive a mail from alisne@alisne.es. I can´t know who is sending the mail, so I can´t answer it.

    Where can I configure the contact form, to receive the data of the name of the person and his e-mail?

    Thank you in advance.

    Esther Ruiz


    Anonymous
    Inactive
    Inactive
    #76415

    Hi Esther,

    I think that the issue regarding unparsed shortcodes on mobile has been solved after deactivating/activating the plugins.

    As for the missing requester’s email address, I can see that the theme should insert it in the reply-to header:

    $header .= __(‘Reply-To: ‘, ‘hotelia’) . $email;

    Could you please forward a copy of the received email for us?

    Thank you very much


    estherruiz
    Member
    TT Client
    #76419

    I understand that what you have done is to disable the plugins and then reactivate them.
    But there are some unconfigured plugins, such as Simple SSL, Stripe, or Jet Pack. If I reconfigure and activate them, will they see the codes on the phones again?

    And in relation to the email I attach a screenshot of the mail that I receive from the forms, for example the contact page https://alisne.es/contacto.
    The mail comes from alisne@alisne.es and is received at contacto@alisne.es, without including data of name, mail, or telephone, just the subject.

    Thank you very much in advance


    Anonymous
    Inactive
    Inactive
    #76452

    Hi Esther,

    Sincerely, I am not sure which plugin’s setting was causing the issue. Can you please configure them back one by one and test repeatedly if anything works on your mobile?

    It looks like the mailbox filters are blocking the email headers even if the form submits them successfully.

    Can you please test to use another mailbox in order to take a look if this changes something?

    Best Regards


    estherruiz
    Member
    TT Client
    #76604

    Hi Michel,
    I can not do tests with another mailbox because I do not know where to change it. In fact I have not set up the mail alisne@alisne.es anywhere on the web, which is where the emails of the users who fill the template form come from.
    Where and how could you switch to another mailbox?

    Thanks in advance

    Esther


    estherruiz
    Member
    TT Client
    #76605

    Another cuestion Michel,
    Why the version of the plugin SEO by Yoast is incomplete in your themes?
    In all my webs, I can configure all the options of this plugin, and in two webs I have made with your themes I only can fix Control panel and Search Console.

    I have updated the plugin several times in other websites and I have not disappeared those options

    Thanks in advance

    Esther


    Anonymous
    Inactive
    Inactive
    #76640

    Hi Esther,

    The contact form is using the email from General WordPress Settings as receiver mailbox: https://drive.google.com/a/red-sky.pl/file/d/0B11RflJnvBkjX1lDeUFqVGZVVEE/view?usp=drivesdk

    I have switched to Twenty Sixteen stock theme and seen the same list of options for the SEO by Yoast plugin: https://drive.google.com/a/red-sky.pl/file/d/0B11RflJnvBkjblVKV2pSSGh0Mjg/view?usp=drivesdk

    Please make sure that you have activated those features from the plugin settings or check with the plugin author.

    Best Regards


    estherruiz
    Member
    TT Client
    #76679

    I have changed the receiver mailbox for gmail mailbox, and it´is exactly the same. I receive the mail with only the subject (message), the rest os variables are not received (telephone or email).

    I attached a screenshot with a couple of tests

    Esther


    estherruiz
    Member
    TT Client
    #76682

    Please can you help me with this color change?
    In the product pages (ex: https://alisne.es/producto/apartamento-no-3/) I want to change the color of the book button in its two versions (screen and hover) remove the purple colors (background-color: # a46497 ) and set them green (# acaa5d) and I can not.

    Thanks in advance

    Esther


    Anonymous
    Inactive
    Inactive
    #76779

    Hi Esther,

    Sorry for the delay.
    It looks like there are problems with the email headers but also I can see that the subject field is generally missing so I am not sure that it could be substituted with another one.
    About the reply-to email, I will check in order to figure out a way to make it arrive in the mailbox. I will probably need to use my own email address in order to test it.

    To change the book button’s background color at mouse hover, please use this Custom CSS:

    .woocommerce button.button.alt:hover {
        background: #acaa5d !important;
    }
    

    Best Regards


    Anonymous
    Inactive
    Inactive
    #76783

    P.S. Just to mention that we have managed to fix the form submit. Now you should receive the sender’s email.
    Please kindly check and let me know in case that it doesn’t work.


    estherruiz
    Member
    TT Client
    #76792

    Now is working Michel.
    At least the user’s email appears.
    The only thing that does not arrive in the mail is the telephone number.
    It works on both mailboxes.
    Thank you!
    I have this same problem on another page that I am doing. Save the solution please for when I ask you again for that page.

    Regarding the color change I requested, the code you sent me changes the color on hover, (good!) but the first one (light purple) continues to appear.
    I attach you screenshot


    estherruiz
    Member
    TT Client
    #76807

    Hi again Mihai,

    The navigation menu of the web on mobile is too big, why?
    Is it possible that the size of the logo of the header or the size of the header make it look so large?
    How can i fix this?
    Where is the navigation menu view set in mobile?
    I would also like to change the color and be green instead of grey.

    Many thanks in advance

    Esther


    Anonymous
    Inactive
    Inactive
    #76820

    Hi Esther,

    I have changed it for you.
    Could you please check everything?

    Best Regards

Viewing 15 posts - 1 through 15 (of 26 total)

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