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I cant install this theme

Home Forums WordPress Themes Materialism I cant install this theme

Forums WordPress Themes Materialism I cant install this theme

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts

  • mikki12
    Member
    TT Client
    #66947

    Hi there i can not install this theme for some reason. Any suggestions?


    Anonymous
    Inactive
    Inactive
    #66978

    Hello,

    Please send your WP (WP installation URL, WP username, WP password) and FTP (FTP host, FTP username, FTP password and optional: FTP port) credentials as a reply to the email you just got from us that contains this thread. This message will be kept private and only TeslaThemes support staff will see it. Once we get them, your issue will be resolved much quicker.
    Thanks for understanding.

    Regards.


    Anonymous
    Inactive
    Inactive
    #67072

    Hi there,
    It is most likely that your server runs low values for such PHP parameters as max_execution_time and upload_max_filesize .
    In this case, there are 2 options:
    1) Login by an FTP client to your domain, and upload the unzipped folder from materialism_installation.zip to your WP installation/ wp-content/themes/ folder, then access Dashboard -> Appearance -> Themes and activate it.
    2) Contact your hosting provider and ask them to increase the values to max_execution_time = 120 and upload_max_filesize = 48M
    Once, this set – you should be able to upload Materialism theme.
    I would like to suggest you to use the second method because it will help you get rid of the further similar problems.
    Best Regards


    Anonymous
    Inactive
    Inactive
    #67181

    Hi there,
    Please provide us with you FTP credentials and we will upload the theme for you.
    Best Regards


    Anonymous
    Inactive
    Inactive
    #67264

    Hi,
    Sorry but the credentials provided cannot give us access to your hosted domain’s files.
    Due to PHP restrictions, we will nee direct file access by FTP. You can create an FTP account from your hosting’s cPanel
    Kind Regards


    Anonymous
    Inactive
    Inactive
    #67279

    Sorry but this is hosting side. It mostly depends on the hosting you are using. Please contact them to provide you with instructions on how to setup an FTP account or provide us with your cPanel credentials and we’ll try to create an FTP account for us.

Viewing 6 posts - 1 through 6 (of 6 total)

I cant install this theme

Home Forums WordPress Themes Materialism I cant install this theme

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