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Portfolio & Slider problems

Home Forums WordPress Themes Revoke Portfolio & Slider problems

Forums WordPress Themes Revoke Portfolio & Slider problems

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Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts

  • gonmunoz
    Member
    Member
    #46854

    Hi, I’m having a very strange problem with the Portfolio and Slider features. When I install the theme, they work fine, but after a couple of hours, and without any kind of intervention, they just stop working. Portfolio stops showing content y categories and Slider seems stuck. I have only found a temporary solution: uploading the template and replacing the old with the new. But, as mentioned, this only works for a couple of hours.

    Thanks for any help you can provide.
    Best regards.
    Gonzalo.


    Anonymous
    Inactive
    Inactive
    #46881

    Hi there,
    It seems it was a WordPress installation issue, some scripts were failing to load and this was the cause of theme malfunction,
    We have reinstalled WordPress for you and now everything works fine, please check
    Regards


    gonmunoz
    Member
    Member
    #46960

    Hi Michael, thanks. That seems to be working. However, there is a new problem with portfolio: The “add” or “remove” buttons don’t seem to work. The image boxes also don’t work on “Portfolio” or “Slider”.

    And finally, the “Revoke” panel isn’t working properly either. The vertical left menu does not respond.

    Thanks for your support.
    Best regards.
    Gonzalo.


    Anonymous
    Inactive
    Inactive
    #46989

    Hi Gonzalo,
    Unfortunately this is what we are getting whule trying to login, please check your website for malware and infected files,
    We advise you to use such plugin as wordfence
    Regards


    Anonymous
    Inactive
    Inactive
    #46990

    Also we cannot find your purchase proof here, please provide with your invoice document


    gonmunoz
    Member
    Member
    #46994

    Hi Michael,
    I’ll give wordfence a try. Regarding invoice, I purchased through ThemeForest, please find the invoice attached.


    Anonymous
    Inactive
    Inactive
    #47002

    Thank you for the invoice document,
    Hope you will fix the issue soon


    javaqueen
    Member
    Member
    #47343

    Hello I just purchased Revoke and installed it. I don’t seem to have available in this install the options in the dashboard for Main Slider, Clients Sliders, Secondary Slider, Portfolio. These are not available in the dashboard.

    I can provide the purchase license ID if necessary.


    javaqueen
    Member
    Member
    #47344

    also looking for instructions on how to remove Revoke Logo from Left side of Header. I looked through the .php files and could not find the code to edit.


    Anonymous
    Inactive
    Inactive
    #47369

    Hi javaqueen,
    Please submit a new request and provide us with your WP+FTP credentials to allow us inspect the issue;
    Thanks in advance


    javaqueen
    Member
    Member
    #47428

    Thank you for your help in updating the WP installation.


    gggrafics
    Member
    Member
    #48236

    Hi,
    I’m having the same portfolio and slider problems. They just stop working without any intervention.
    How can I fix it without losing all the portfolio items?
    I can send you the WP+FTP credential and the Themeforest purchase code.

    Thank you


    Anonymous
    Inactive
    Inactive
    #48249

    Hi gggrafics
    We’ve submitted a theme update for review. You should get a notification soon.
    Please reupload the theme. this should fix your issue
    Sorry for the inconvenience

Viewing 13 posts - 1 through 13 (of 13 total)

Portfolio & Slider problems

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