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Viewing 15 posts - 1 through 15 (of 31 total)
  • Author
    Posts

  • sirmbhe
    Member
    TT Client
    #25782

    Hello, How are you guys?

    I have a problem with my themes.
    I notice that many times when i open the page, or go to page 2 or 3 and so on. The page (featured picture – with grid style one) is messed up. The load, and stack on each other,
    the example is the picture as you can see on the attached file. Any idea how to fix this?

    I already write my web credential please kindly help me in timely manner.
    I am waiting any feedback from you guys, have a nice day


    sirmbhe
    Member
    TT Client
    #25817

    Hello,

    Would anybody help me around. It has been 2 days.


    Tesla
    Member
    Member
    #25837

    Hi there,

    Sorry for delay,

    Please try to hard refresh the page :

    Windows: ctrl + F5
    Mac/Apple: Apple + R or command + R
    Linux: F5

    Hope this will work for you,

    Best Regards


    sirmbhe
    Member
    TT Client
    #25838

    Yes I know, it could be resolved with a reload of the browser

    But it is not funny to ask the visitor to reload the browser each time they move into another page right? I thought there would be more elegant solution?


    Tesla
    Member
    Member
    #25890

    Hi there,

    Ok, can you please try to disable your installed plugins one by one ?

    We can see from the console that one of them is interfering with the theme

    Regards


    sirmbhe
    Member
    TT Client
    #25893

    Hello,

    Thank you for the reply.
    Any hint of the code / plugin name that interfere with the script execution? (the one the you see on your console)

    Thank you


    Tesla
    Member
    Member
    #25894

    It is Jetpack plugin, please try disable it


    sirmbhe
    Member
    TT Client
    #25895

    Okay, thank you.

    I will disable it and let you know once it is solved.


    sirmbhe
    Member
    TT Client
    #25910

    i have disabled jetpack and my caching plugin, and the problem is still persist.

    Any idea?

    Thank you..


    Tesla
    Member
    Member
    #25919

    Hello ,

    Please send your WP (WP installation url, WP username, WP password) and FTP (FTP host , FTP username, FTP password and optional: FTP port) credentials as a reply to the email you just got from us that contains this thread. This message will be kept private and only TeslaThemes support staff will see it . Once we get them , your issue will be resolved much quicker .
    Thanks for understanding.

    Regards.


    sirmbhe
    Member
    TT Client
    #25922

    Email already sent.

    Kindly need your support asap

    Thanks


    sirmbhe
    Member
    TT Client
    #25944

    Any updates regarding this issue?


    sirmbhe
    Member
    TT Client
    #26018

    Please forget about my request mate.
    No reply or whatsoever after so many days is just sad..

    I am thinking about changing to another theme, which less problematic. Maybe,.. but i really like the themes though,
    I am changing all of the credential by now

    Thanks


    Tesla
    Member
    Member
    #26019

    Hi there,

    Sorry for delay, your credentials are received, our developers are already inspecting the issue

    Best Regards


    sirmbhe
    Member
    TT Client
    #26020

    Please no need.
    I am risking the website just by opening my credential for 4 days (without multi factor auth, ftp, etc).
    The credential is now supposed to be invalid.

    You have so many times, why just now?

    Its okay guys.. really..

Viewing 15 posts - 1 through 15 (of 31 total)

Post Featured Picture Stack Each Other

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