PLEASE NOTE A RECENT CHANGE:
The forum is read-only. Please submit any support request here.

• Author
  Posts
• 
  anaventura

  Member

  TT Client

  July 10, 2017 at 9:46 am #76835

  Hi Mihai!!

  Services (towards bottom of page ) are overlapping
  Can you help me with custom CSS to either:
  -decrease size of font for list of services on the resp-tab items (active?)
  -or get rid of numbers
  -or increase width of red bars?…

  Thanks!
  Ana

  
  Anonymous

  Inactive

  Inactive

  July 11, 2017 at 7:06 am #76870

  Hi Ana,

  Could you please make sure that you have renewed the support assistance first?
  Thank you very much for your understanding.

  Best Regards

  
  anaventura

  Member

  TT Client

  July 12, 2017 at 9:11 am #76919

  Mihai, I renewed the last time we talked. I should be good for another 4 months no?

  THis is very urgent for me…

  
  anaventura

  Member

  TT Client

  July 12, 2017 at 9:19 am #76921

  Mihai I am not sure what happened since i’d recently updated subscription but in any case i just renewed it.
  Please help…
  thank you

  
  Anonymous

  Inactive

  Inactive

  July 13, 2017 at 6:26 am #76946

  Hi Ana,

  I am very sorry for this kind of misleading. It looks like you’ve actually already bought a Support Subscription on 05/22/18 which I wasn’t aware of.
  We can either refund the money and let you find a developer who will customize the Team shortcode for you or, I can do this customization for you and cancel the next recurring payment for the first Support Subscription.

  To adjust the service’s tabs’ font size, please use this Custom CSS:

  @media (min-width: 768px) {
      .resp-vtabs .resp-tabs-list li {
          font-size: 14px;
      }
      .resp-tab-item .number {
          font-size: 22px;
      }
  }
  

  Best Regards

  
  anaventura

  Member

  TT Client

  July 14, 2017 at 1:59 pm #77020

  The code you sent me doe snot work 🙁

  Did you mean to write that @ before media?

  ANyway I tried @ and then # and . and it doe not work.

  Mihai please help I’m now really really late with fixing these things! We have a Board of Directors meeting coming up.

  Thank you!

  Ana

  
  anaventura

  Member

  TT Client

  July 14, 2017 at 4:41 pm #77021

  Hi Mihai,

  lease do the customization for team members ( click on image will lead to page) for me – and cancel the next recurring payment for the first Support Subscription.

  The Custom CSS you sent me to adjust the service’s tabs’ font size is not working. I used @media as you have.

  please help. I am truly desperate with deadlines!

  
  Anonymous

  Inactive

  Inactive

  July 17, 2017 at 6:10 am #77048

  Hi Ana,

  Sorry for the delay due to weekends off.
  We are ready to proceed with the customization work but we’ll need your FTP credentials in order to do the changes for the Team shortcode.

  I have also seen that the provided rule that should have fixed the services overlap issue is working:
  http://www.awesomescreenshot.com/image/2663890/776e40d4396c7a6dfd6002567101cd7e

  Please don’t forget to cancel the next recurring payment for the Support Subscription – I have tried to do this myself but failed because it asked me to do this from the PayPal account itself:
  http://www.awesomescreenshot.com/image/2663897/efb1b17d46f1cce9a3246434adc1b84d

  Best Regards,
  Mihai

  
  anaventura

  Member

  TT Client

  July 17, 2017 at 12:19 pm #77068

  Mihai,

  Yes I know you also need your weekend! 🙂

  Tks for solving the overlapping numbers. I must need to clear cache as I kept seeing numbers overlapped sorry.

  I will cancel the next recurring payment, thak you.

  On another note: My email is anaventura@utexas.edu I’d like to discuss with you possibilities of collaboration. I may be in need of a wordpress expert soon (in matters of CSS and database querying…) and would love to discuss that with you. You obviously know what you’re doing!:)

  tks and Cheers! Ana

  
  Anonymous

  Inactive

  Inactive

  July 18, 2017 at 4:27 am #77086

  Hi Ana,

  Thanks for your understanding and kindness.

  This morning I have tried to customize the team shortcode as per your request by adding the customized files into the already existing biznex-child theme from your project located in THF3 on the server,

  Unfortunately, I cannot even see the child theme you’ve created there and couldn’t apply the changes made by me today. I have tried to clear the cache, hard refresh the page but still cannot see any changes.

  Could you please make sure that the THF3 project is the one that holds the WP installation of the biznex theme we need to edit?

  You can contact us here at support by direct email support@teslathemes.com and I will see how could I help you :).

  Best Regards,
  Mihai

  
  anaventura

  Member

  TT Client

  August 23, 2017 at 6:44 pm #78249

  Hi Mihai

  Please delete that most I have withy ftp login info. Someone just down my post and warned me i should delete immediately but i think only can do it.
  tks

  
  Anonymous

  Inactive

  Inactive

  August 24, 2017 at 7:52 am #78261

  Hi Ana,

  We will remove that post soon.
  Please make sure to change at least the FTP password.

  Best Regards,
  Mihai

• Author
  Posts