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Subscribe section doesn't show success message

Home Forums WordPress Themes Suarez Subscribe section doesn't show success message

Forums WordPress Themes Suarez Subscribe section doesn't show success message

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • nanowhiz
    Member
    TT Client
    #77977

    Hi, I am using Suarez theme for my site. Here is how the default subscribes section looks:

    I am amazed to see that when users write their email ID and click ‘submit’ button. It doesn’t display some success message like ‘Thank you for subscribing’ or ‘Subscribed Successfully’. Why so? It appears that this is theme design fault. Can you defend why it has been done intentionally? If you understood my query and there is no current option for this, kindly add this to the future update.
    Also, tell me what should I do temporarily for this?

    Second,
    Kindly tell me how to change the color of the text ‘ subscribe’ ?

    PS: please don’t start up selling your paid support service wpmatic.io for such a small task. I have been worked with various theme developers and from what I can see from your other replies, you do not value your customer and usually refer them to WPmatic even for the smallest customization work. Please be empathic and play fair.
    This is my first support comment on this thread. Looking for a helpful reply.

    Thanks.


    Anonymous
    Inactive
    Inactive
    #78002

    Hi there,

    Thanks for contacting our support. Thank you very much for reporting this missing part of the widget.
    I don’t think that it was intentionally done because it is more like a standard for all the themes and really easy to implement so I have already committed the change for the next theme release.

    Meanwhile, you can try sending the FTP credentials privately and I will add the changes for you.

    Best Regards,
    Mihai


    nanowhiz
    Member
    TT Client
    #78031

    Hi Mihai,

    Thank you for understanding this issue and for the nice gesture of trying to solve it.

    Design wise, the subscription box looks awesome and is almost part of all the themes at TeslaThemes, but the functionality issue is present in all the themes. None of them show ‘success message’ and it’s hard to believe as how it can be missed among such a robust team of 12 developers.

    Also, I don’t see any reason as why you didn’t integrate this email capturing option with at least few big names like Mailchimp, sendgrid. The current output comes in the form .CSV which we need to manually update to the MailChimp etc. There are 100s of free plugin available and hence it doesn’t need much of coding skill or hours to integrate this.

    Being a Tesla client, I take pride in looking at the most awesome possible designs in WP Themes, but then I do feel that functionality wise, it lacks a few major points. Email capturing option is one of them. So, I request you to kindly add – 1. Thank you for subscribing message and 2. Integration with a few email tool specially MailChimp in next update for making it fully functional subscription add-on.

    Now, how am I supposed to share WP Login access privately? I don’t see any such option here now. There was an option when I was first creating this thread. should I mail you at support@teslathemes.com ? Also, I don’t have FTP access but can give you admin login to access to WP dashboard.

    Thank you.


    Anonymous
    Inactive
    Inactive
    #78056

    Hi there,

    We are sorry but the subscription part is geared by the Tesla Framework and I will not be able to modify it for you in order to change the way of email capturing.
    Unfortunately, the integration with one of such clients as MailChimp could be done only as a paid customization work.

    But thank you very much for the feedback. I hope to bring this idea on our next dev. meeting.

    Regarding the WP+FTP credentials. You can send them to my corporate email address: mihai@teslathemes.com

    Best Regards,
    Mihai


    Anonymous
    Inactive
    Inactive
    #78198

    Hello. I have tried to contact you about this support request but we haven’t heard back from you yet. Please let us know if we can be of further assistance. Thanks.


    pehdkz
    Member
    TT Client
    #78331

    Could this be done for mine too, adding “Subscribed Successfully” message after submitting email?


    Anonymous
    Inactive
    Inactive
    #78337

    Hi @pehdkz

    Sure, please just submit a new thread in order to specify your WP and FTP details privately and we’ll add that field for you.

    Best Regards,
    Mihai

Viewing 7 posts - 1 through 7 (of 7 total)

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