hero image

Universe Page inaccessible

Home Forums WordPress Themes Universe Universe Page inaccessible

Forums WordPress Themes Universe Universe Page inaccessible

PLEASE NOTE A RECENT CHANGE:
The forum is read-only. Please submit any support request here.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts

  • jlcunanan
    Member
    Member
    #13107

    It’s perfectly fine in my localhost but when I transferred/uploaded it to our working online server it just gave this error:

    Note : Don’t change the code or license file contents please.The Universe page is blocked by TeslaThemes due to some fraudulent action.
    Please contact us at support@teslathemes.com or click the link below to correct your license if you think that this is a mistake.
    State : corrupt


    Tesla
    Member
    Member
    #13109

    Hello ,
    so the problem is that the template needs to authenticate with our servers. In order to do that it uses:

    a) file_get_contents() – this function needs “allow_url_fopen” enabled for your server.
    b) if the above fails it uses CURL library.

    Since i don’t have your FTP credentials I can only guess that none of these are enabled on your server.
    Please pass this message to your hosting support. Enable at least one of these features.
    Note: The theme checks for activation within 30min .

    Regards.


    jlcunanan
    Member
    Member
    #13110

    Thanks for the speedy reply.
    Is there another way to fix this without enabling that function?
    Bec. doing that renders the website that I uploaded live would make it vulnerable to attacks, if what I’ve read is correct.
    Why is there a need for the theme to authenticate online but it works perfectly fine on our localhost?
    We’ve used the novelty theme before but it didn’t show any problems like this.

    Regards.


    Tesla
    Member
    Member
    #13111

    Novelty uses the same security features. If Novelty is running well and both are on the same server then universe should do the same.
    You can give me the WP and FTP credentials as a reply to the email you just got containing this feed. I will check what is the exact problem. But in most cases it’s what I mentioned before.
    It will not make you vulnerable to attacks. Even our main site has both these enabled.


    jlcunanan
    Member
    Member
    #13120

    I see. Right now I don’t have permission to give any of the credentials, but may I know how I can fix it through CURL?

    Thank you for your speedy replies.


    Tesla
    Member
    Member
    #13122

    You just need to enable CURL on your hosting server. That is it. And wait for 30min – the theme will resend the authentication message to our servers.


    bakraniskandar
    Member
    Member
    #49972

    How to komfirmasi key new ? help please

Viewing 7 posts - 1 through 7 (of 7 total)

Universe Page inaccessible

Home Forums WordPress Themes Universe Universe Page inaccessible

[i]
[i]
[i]
[i]