hero image

WP Hotel Booking not activated after fresh install

Home Forums WordPress Themes Riverside WP Hotel Booking not activated after fresh install

Forums WordPress Themes Riverside WP Hotel Booking not activated after fresh install

PLEASE NOTE A RECENT CHANGE:
The forum is read-only. Please submit any support request here.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts

  • thenetworkgurus
    Member
    TT Client
    #72358

    After a fresh install of wordpress and riverside theme, the wp Hotel booking plugin says not activated on front page. I have uninstalled and reinstalled it, made sure it was activated in wordpress but it still gives me the same error when trying to use the booking widget. I noticed when trying to import demo data it gave me errors related to WP Hotel Booking related post types not existing. Any help would be appreciated. I can set up a different site to recreate the error if necessary. Thanks.


    Anonymous
    Inactive
    Inactive
    #72378

    Hi there,

    We are sorry but it looks like we are unable to login using the provided FTP credentials:

    Error: Connection timed out
    Error: Could not connect to server

    If you need to unblock our access, please do it by our IP address is 188.138.225.8

    Best Regards


    thenetworkgurus
    Member
    TT Client
    #72708

    i have made the tesla account an administrator account. please let me know if you still have issues accessing the site.


    Anonymous
    Inactive
    Inactive
    #72747

    Sorry, but we are unable to login using the provided FTP credentials:

    Response: 530 Login authentication failed
    Error: Critical error
    Error: Could not connect to server


    Anonymous
    Inactive
    Inactive
    #72831

    Hi,
    Any updates regarding the FTP credentials?
    Regards


    Anonymous
    Inactive
    Inactive
    #72990

    Still doesn’t work:

    Command: PASS ************
    Response: 530 Login authentication failed
    Error: Critical error


    Anonymous
    Inactive
    Inactive
    #73007

    Hi there,
    It worked at this time but unfortunately, you provided access to a custom folder that is empty.
    Please make sure that you provide us with access to the domain’s root folder.
    Best Regards


    contactovisual
    Member
    TT Client
    #73040

    I had the same problem, and fixed it by editing the functions file (/wp-content/themes/riverside/functions.php), line 599

    Change

    function tt_has_booking() {
    return class_exists(‘TP_Hotel_Booking’) ? true : false;
    }

    to

    function tt_has_booking() {
    return class_exists(‘WP_Hotel_Booking’) ? true : false;
    }

    Note: It requires the WP Hotel Booking Plugin version 1.7.4 and Riverside theme version 1.0.7.
    It happens I updated it on the WordPress Plugins option, and got this problem.

    Nelson / Contacto Visual


    Anonymous
    Inactive
    Inactive
    #73093

    Hi contactovisual,
    Thanks for you notice. It is already fixed in the latest theme update.
    Best Regards

Viewing 9 posts - 1 through 9 (of 9 total)

WP Hotel Booking not activated after fresh install

Home Forums WordPress Themes Riverside WP Hotel Booking not activated after fresh install

[i]
[i]
[i]
[i]